- Q: How long your goods will be sent out? 

A: 98% goods will be sent out within 24 hours, others within 72 hours

- Q: What delivery method? 

A: Default use 4PX (http://en.4px.com/) online track shipping, better guarantee for you,  

if you need very urgent, please contact us to change the price for DHL or other commercial express

- Q: How to track the package?  A: https://www.17track.net/en or http://track.4px.com/?locale=en_US

- Q: What is the delivery guarantee?   

A: - If not arrived within guarantee time, please contact us directly, will send new package or full refund

- Delivery date: 15 to 45 days

After Sale

The following information is required when you reflect the problem (ben@topvico.com):

- Order ID 

- Problem description

- Image or video of defective goods

How to solution:

- Professional support to find the problems

- If really goods problems, will send new package or refund money

- Guarantee solution time within 15 days

- If repair need, please contact us, guarantee time is 12 months (Topvico will pay the cost), out of guarantee date, buyer is responsible for the cost of accessories and shipping cost.We will employ every resource to ensure that your return is processed promptly and without hassle.

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