About US

TOPVICO Electronic Technology Co., Ltd. is a company focus on Home Security & Automation, established in 2011, pay all attention to provide most desired and competitive goods to our customers, that's why we exist, we are here to make your purchase happy, pleasure to communicate with you and improve by your suggestions, thank you dear customers!
Our Aliexpress Store:
https://topvico.aliexpress.com
 
SHIPPING  
- Q: How long your goods will be sent out?
  A: 98% goods will be sent out within 24 hours, others within 72 hours
- Q: What delivery method?
  A: Default use 4PX (http://en.4px.com/) online track shipping, better guarantee for you, 
     if you need very urgent, please contact us to change the price for DHL or other commercial express
- Q: How to track the package?
  A: https://www.17track.net/en or http://track.4px.com/?locale=en_US
- Q: What is the delivery guarantee?
   A: - If not arrived within guarantee time, please contact us directly, will send new package or full refund
Delivery date: 15 to 45 days
 
Please note that Buyers are responsible for all additional customs fees, duties, and taxes for importation into your country. We will not refund shipping charges for refused shipments.
 
AFTER SALE SERVICE
The following information is required when you reflect the problem:
- Image or video of defective goods (rex@topvico.com)
How to solution:
- Professional support to find the problems
- If really goods problems, will send new package or refund money
- Guarantee solution time within 15 days
PAYMENT
We recommend Paypal, it is convenience and good guarantee for both of us, if problems, Paypal also will give you guarantee
If repair need, please contact us, guarantee time is 12 months, out of guarantee time,
the buyer is responsible for the cost of returning or parts shipping cost.
We will employ every resource to ensure that your return is processed promptly and without hassle.